We want you to be completely satisfied with the products you buy from us.

We guarantee that our flavour standards will be fit for their intended purpose up to the ‘use by’ date stated on the packaging provided they have been stored as directed.

In the event that you are unhappy with the quality of any products you have purchased from us please email us at aroxa@cara-online.com or call us on +44 1372 822 218 between the hours of 08:00 hrs and 18:00 hrs UK time. We will do our best to resolve the problem quickly and to your satisfaction.

For fuller details concerning our warranty conditions please see our terms and conditions.